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Bank Hiring Team Leader

Bank Hiring Team Leader

Job ID #18

Teamlease Servcies limited

3-7yr chandigarh

Keyskills : Team Management ,Product and Process expertise
INR 3,00,000 - 5,00,000 P.A. P.A
Posted by : 17,    24 day ago

Job Description

Kindly share resume bhumica.m@teamlease.com OR CALL 9643332856

Salary:INR INR 3,00,000 - 5,00,000 P.A. P.A

Industry: Banking & Finance

Functional Area: Brokerages

Keyskills
Team Management ,Product and Process expertise
Desired Candidate Profile

Education

B.com, M.com

Company Profile:

  • Hi,

     

    Kindly find the job profile below:

     

     

    Job Responsibilties:

     

    Team management: - Ensure every resource delivers more than the expectations. Be a leader, Build and groom team, identify support requirement for team members, etc
    2. To ensure achievement of Income and other portfolio target
    3. Handling PB queries.
    4. Handling 1st level Customer escalations on the phone.
    5. Barging Calls and sharing feedback for better customer engagement.
    6. To carry out Supervisory Reviews for all customers under management, in order to give guidance to the PBs
    7. Operational support like Branch waiver, CRM etc
    8. Coordinating with branch banking / CPU / Ops team for resolution of complaints, etc where there is dependency.
    9. Replying to customer complaints through various channels.
    10. Must keep motivating team to continuously exceed expectations on quantifiable as well as non-quantifiable parameters.


    Skills Required:

    1. Team Management
    2. Product and Process expertise
    3. Communication Skills
    4. Interpersonal / Relationship Skills
    5. Presentation Skills
    6. Analytical skills to identify opportunities, trends etc
    7. Customer handling, esp 1st level escalations


    Kindly share resume bhumica.m@teamlease.com OR CALL 9643332856

Salary:INR 3,00,000 - 5,00,000 P.A.

Industry: Banking / Financial Services / Broking

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Team Leader -(NonTechnical)

Sourec:-https://www.naukri.com/

 


Contact Details

Company Name: Teamlease Servcies limited

Email Address: bhumica.m@teamlease@gmail.com

Telephone: 9643332856


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